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Performance-Based CRM Solutions

Transform Your Customer Relationships

Custom CRM solutions that streamline operations, enhance customer experiences, and drive measurable business growth.

185%
ROI Increase
42%
Productivity Gain
68%
Customer Retention
3P Digital CRM Dashboard

Customer Overview

1,248

+24 this month

Active Deals

$842K

+18% vs last quarter

Sales Pipeline

Q2 2023
LeadQualifiedProposalNegotiationClosed

Customer Satisfaction

92%
Customer Retention
+42%
Sales Efficiency
+68%

Centralized Customer Data

All your customer information in one place for a complete 360° view

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Streamlined Processes

Automate workflows and eliminate manual tasks to boost productivity

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Actionable Insights

Data-driven analytics to make informed business decisions

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Transform Your Customer Relationships

Our CRM development services help businesses streamline operations, enhance customer experiences, and drive growth through tailored CRM solutions.

HubSpot
Salesforce
Microsoft Dynamics
Custom CRM
API Integration
Strategy

CRM Strategy & Planning

We develop comprehensive CRM strategies aligned with your business goals, ensuring your CRM implementation delivers maximum value.

Business Process Analysis

Thorough analysis of your current workflows to identify optimisation opportunities

CRM Platform Selection

Expert guidance on selecting the right CRM platform for your specific needs

Implementation Roadmap

Detailed planning for a smooth CRM implementation with minimal disruption

CRM Strategy Framework

Our proven approach to CRM strategy development

Stakeholder Analysis

Identifying key users and their requirements

Process Mapping

Documenting current and future state workflows

Data Strategy

Planning for data migration, quality and governance

Success Metrics

Defining KPIs to measure implementation success

CRM Strategy Assessment

Let our experts analyze your business processes and recommend the ideal CRM strategy for your organization.

Custom CRM Architecture

Tailored to your specific business requirements

Core CRM Platform

Central database & business logic

Sales Module

Lead & opportunity management

Marketing Module

Campaign & automation tools

Service Module

Case & ticket management

Analytics Module

Reporting & dashboards

API & Integration Layer
ERP
E-commerce
Email
Development

Custom CRM Development

We build tailored CRM solutions that perfectly match your business processes, providing the exact functionality you need.

Bespoke CRM Applications

Custom-built CRM systems designed specifically for your business requirements

Platform Customisation

Extending and customising existing CRM platforms like Salesforce and HubSpot

User Experience Design

Intuitive interfaces that ensure high adoption rates and user satisfaction

Custom CRM Development

Tell us about your business requirements and let's discuss how a custom CRM solution can transform your operations.

Integration

CRM Integration Services

We connect your CRM with other business systems to create a unified ecosystem that eliminates data silos and streamlines operations.

API Development

Custom API solutions to connect your CRM with other business applications

Data Synchronisation

Automated data flows between systems to maintain consistency and accuracy

Third-Party Integrations

Connecting your CRM with marketing, e-commerce, ERP, and other platforms

Integrated CRM Ecosystem

Seamless connections between your business systems

CRM Core

ERP System
Marketing Automation
Analytics
E-commerce
Integration Benefits
  • 360° customer view across all systems
  • Automated data entry and synchronisation
  • Streamlined business processes

CRM Integration Services

Connect your business systems and eliminate data silos with our CRM integration expertise.

CRM Analytics Dashboard

Actionable insights from your CRM data

Sales Performance
+12% MoM
JanJun
Customer Acquisition Cost
$142
-8%
Customer Lifetime Value
$2,840
+15%
Lead Conversion Funnel
New Leads
1,245
Qualified
846
Proposals
523
Closed Won
298
Analytics

CRM Analytics & Reporting

Transform your CRM data into actionable insights with our advanced analytics and reporting solutions.

Custom Dashboards

Tailored reporting dashboards that visualise your most important metrics

Predictive Analytics

AI-powered insights to forecast sales, identify trends and optimise performance

Automated Reporting

Scheduled reports delivered to stakeholders with the metrics that matter most

CRM Analytics & Reporting

See how our analytics solutions can help you make data-driven decisions with your CRM data.

Support

CRM Training & Support

Ensure successful adoption and ongoing success with comprehensive training and support services.

User Training Programs

Comprehensive training for all user levels to ensure maximum adoption

Admin & Power User Training

Advanced training for system administrators and power users

Ongoing Support

Dedicated support to address issues and optimise your CRM over time

Training & Support Services

Ensuring your team gets the most from your CRM

Training Options
Group Training
Popular
One-on-One Training
Premium
Video Tutorials
Included
Support Levels
Standard Support
Business hours
Premium Support
24/7 access
Dedicated Account Manager
Enterprise only

CRM Training & Support

Ensure your team gets the most from your CRM with our comprehensive training and support services.

Our CRM Development Process

We follow a proven methodology to deliver successful CRM solutions

Discovery & Analysis

We analyse your business processes and requirements to understand your unique needs.

01
02

Strategy & Planning

We develop a comprehensive CRM strategy and implementation roadmap.

Strategy & Planning

We develop a comprehensive CRM strategy and implementation roadmap.

Design & Development

Our team designs and builds your custom CRM solution or customises your chosen platform.

03
04

Integration & Testing

We integrate your CRM with other systems and thoroughly test all functionality.

Integration & Testing

We integrate your CRM with other systems and thoroughly test all functionality.

Training & Deployment

We train your team and deploy your CRM solution with minimal disruption.

05
06

Ongoing Support

We provide continuous support and optimisation to ensure long-term success.

Ongoing Support

We provide continuous support and optimisation to ensure long-term success.

Begin Your CRM Project

Ready to transform your customer relationships? Let's discuss how our CRM development process can help your business.

Frequently Asked Questions

Common questions about our CRM development services

Implementation timelines vary based on complexity, but typically range from 4-12 weeks for standard implementations to 3-6 months for complex, enterprise-wide deployments with extensive customisation and integration requirements.

Yes, we specialise in CRM integration with a wide range of business systems including ERP, e-commerce platforms, marketing automation tools, accounting software, and custom applications. Our team has extensive experience creating seamless data flows between systems.

Absolutely. We provide comprehensive training programs tailored to different user roles within your organisation. This includes basic user training, advanced training for power users, and specialised training for system administrators. We also offer ongoing training resources and documentation.

This depends on your specific business requirements. Off-the-shelf solutions like Salesforce or HubSpot offer rapid deployment and established functionality, while custom CRMs provide perfect alignment with your unique processes. We'll help you evaluate the best approach based on your needs, budget, and timeline.

We implement robust security measures including role-based access controls, data encryption, secure authentication methods, and regular security audits. We also ensure compliance with relevant data protection regulations like the Privacy Act and can implement additional security measures based on your industry requirements.

Proven Results

Ready to Achieve Similar Results?

See how our proven strategies can transform your business like they did for our featured case studies.

  • Proven strategies that delivered measurable results
  • Custom solutions tailored to your industry
  • Performance-based approach with transparent ROI
  • Expert team with track record of success

"The results speak for themselves. Our case studies showcase real businesses achieving real growth through our data-driven approach. Your success story could be next."

— 3P Digital Success Team

Get Your Custom Strategy

Let's discuss how we can replicate these results for your business with a tailored approach.